FAQs

What Sets SuprChrono® Watches Apart From Other Similarly Styled Watches Online?

SuprChrono® watches stand out with their authentic embossed 3D detailing beneath the sapphire glass, a stark contrast to the paper-backed designs found elsewhere.

It's important to note that only suprchrono.com offers the official SuprChrono®watch. We urge customers to exercise caution as there are counterfeit versions circulating online.

Are All SuprChrono® Watches Adjustable?

Yes, all SuprChrono® watches are fully adjustable using the free adjustment tool included with every watch. They are designed to comfortably fit any wrist size, regardless of age.

What's The Difference Between Your Spinning™ and Non-Spinning Watches?

Our Spinning™ watches showcase a distinctive spinning mechanism, capturing the motion of a car’s wheel, setting it apart from our Non-Spinning models.

Do You Offer Any Warranty?

Yes! We provide a 2-year warranty on all our watches, with the option to extend to 5 years, giving you peace of mind with every purchase.

What Movement Do Your Watches Use?

Our watches are driven by precise Japanese Miyota Quartz movement, delivering exceptional accuracy and reliability.

How Do I Change Straps?

It’s simple! Use the provided tool to remove the spring bars from your current strap, then attach your new strap by securing the spring bars back in place. It's super easy and super satifying!

How Long Are Delivery Times?

All SuprChrono® orders are dispatched and shipped within 1 working day and aim to be delivered within 7 days worldwide.

Can I Return My Watch If I'm Not Satisfied?

Absolutely! We have a 30-day return policy, allowing you to return or exchange your watch for a full refund if you’re not completely satisfied.

Will I receive a tracking number?
We provide tracking for every order. Tracking will be available once your product is dispatched, you will receive an email confirming this 24 hours after your order. You can track the progress of your order via the tracking email you will receive.

Can I cancel my order?
Yes, but we only have a short window of opportunity to cancel an order before it is dispatched. The quickest way to contact us to request a cancellation is via the Contact Us page. Please make sure you have all your order information available, including your order number, full name and email.